Autoresponder

Form Properties

 

An "Autoresponder" is an automated messages sent to the user who filled out the form. If you enable the autoresponder option in Web Form Builder, then an additional message will be sent after the user hits submit. This means the regular message (which contains the form values) will be sent to you and the autoresponder message will be sent to the user who filled out the form.

 

Click on "Form Properties" and select "Autoresponder":

autoresponder

 

 

Autoresponder Sender (From)

Please enter the email address, which should be used as sender of the autoresponder email. You can use the same email address, which was used as recipient of the regular message (submission message) or a different email address.

 

 

Autoresponder Recipient (To)

Important: There must be a variable named [Email] or other email input field defined in the form, otherwise the autoresponder cannot work! The autoresponder message will be sent to the email address, which was entered in the form (by the user filling out the form).

Sample: You have defined an email input field with the name [Email] in your form. The user enters someone@somedomain.tld in the from ... so someone@somedomain.tld is the recipient of the autoresponder message.

 

 

Autoresponder Subject

Subject of the autoresponder message, e.g. "Thank you for contacting us".
Use [Varname] to include a form value, e.g. Hello [First_Name]

 

 

Autoresponder Reply-To

You can define a custom reply-to email address here. The reply-to email address is optional!

Please note, the "Reply-To" is not the recipient of the autoresponder message.

Sample: The user who filled out the form, has received the autoresponder message and wants to contact you for some reason.

The recipient hits "Reply" in his mail client:

  • If you have NOT specified a reply-to, then the reply will be sent to the "Autoresponder Sender".
  • If you have specified a reply-to, then the reply will be sent to the "Reply-To".

 

 

Autoresponder Mode

The autoresponder is disabled by default.

Its recommended to monitor your inbox and to protect your form using a Captcha to avoid any abuse of the autoresponder function.

 

mode

 

Autoresponder Message without "Value Table"

 

autoresponder without value table

You can add form and system values, like e.g. date, IP address ... to the "Subject" and "Custom Header Text".

 

Standard Autoresponder: Header plus "Value Table"

 

autoresponder value table

You can add form and system values, like e.g. date, IP address ... to the "Subject" and "Custom Header Text".

 

Custom Autoresponder: Custom Text/HTML Message

The custom autoresponder allows you to use text or a HTML page as autoresponder message. Please copy and paste the sourcecode of the html page, which should be used as custom message.

 

  • Copy and paste the complete HTML sourcecode beginning with <html>!
    <html> and </html> must be included

  • The html page used as "Custom HTML Message" should be in utf-8 Format!
    The charset has to be defined in the html code

 

HTML Sample:

<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body style="font-family:arial,sans-serif; font-size:15px;">
<h2>Hello [Name],</h2>
<p>thank you for submitting your application on [SYS_RFCDATE].</p>
<p>We will contact you at [Email] as soon as possible.</p>
</body>
</html>

 

If you want to send a plain-text message, then copy and paste the plain-text, without <html> in it.

Plain-Text Sample:

Hello [Name],
thank you for submitting your application on [SYS_RFCDATE].
We will contact you at [Email] as soon as possible.

 

 

How to add Form Values to the Autoresponder Subject or Message:

Use [Varname] to include a form value, e.g. Hello [First_Name]

 

The following placeholders are available inside the subject or message:

  • [Varname] - Form value
  • [SYS_SCRIPT_NAME] - The filename of the currently executing script, relative to the document root, e.g. /support/contactform.php
  • [SYS_SERVER_NAME] - The name of the server, e.g. www.yourdomain.tld
  • [SYS_REMOTE_ADDR] - IP address of the user who submitted the form, e.g. 93.223.x.x
  • [SYS_RFCDATE] - The date in in RFC format, e.g. Wed, 23 Jan 2013 20:37:13 +0100
  • [SYS_DATE_MMDDYYYY] - The date in U.S. format, e.g. 01/23/2013
  • [SYS_DATE_DDMMYYYY] - The date in format: DD.MM.YYYY, e.g. 23.01.2013
  • [SYS_DATE_USTIME] - The time in U.S. format, e.g. 8:37 PM
  • [SYS_DATE_TIME] - The time in 24h format, e.g. 20:37
  • [SYS_DATE_ID] - An ID made of date and time, e.g. 20130123203713