Please read through our Online Help and FAQ's before contacting our support team.

The frequently asked questions and answers covers most topics. However, if you can't find the answer to your question, please contact our customer support team and we'll be happy to help you in any way we can.

MailList Controller

• Frequently Asked Questions and Answers
• Help - Problems with outgoing Messages 
• Update MailList Controller 5/6/7 to MailList Controller Version 8
• Update MailList Controller
• How do I enter my "License Key" and Upgrade the Free or Licensed Version?

Thumb Studio

• Frequently Asked Questions and Answers

Watermark Studio

• Frequently Asked Questions and Anwers

Contact us on Facebook

Find us on Facebook if you have any problems, questions or suggestions and discuss with our support team and other users. Don't post your personal license key on facebook. (use our email form instead) Click here to open our facebook page and contact us.

Contact us via Email (Email Support Form)

If you are a registered customer, then please include the order reference number and order date.
As registered customer you can also use the form to request the latest version.

Please read through our Online Help and FAQ's before contacting our support team.


Please contact us on Facebook if you have not received any response from us after 48 hours or use a different
email address and whitelist our domain arclab.com in your anti-spam software. We respond to all questions!