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Please read through our FAQ's:

MailList Controller

Frequently Asked Questions and Answers
Help - Problems with outgoing Messages
Update - How to upgrade from version 5.x to 7.x?
Update - How to upgrade from version 6.x to 7.x?

Thumb Studio

Frequently Asked Questions and Answers

Watermark Studio

Frequently Asked Questions and Anwers

This frequently asked questions and answers covers most topics. However, if you can't find the answer to your question, please contact our customer support team and we'll be happy to help you in any way we can.

 



If you are a registered customer, then please include the order reference number and order date.
As registered customer you can also use the form to request the latest version.

Please note, that we cannot process "Update Requests" or "Priority Support Questions" without the valid "Order Reference" number. (You can find this number in your order confirmation or invoice from ShareIt)



Name

Company
Email
Email (Repeat)
Subject
Product
Version (currently installed)
Order Reference (**)
Order Date (**)
Operating System
Question

(**) required for update requests
Please fill out all fields and click on "Submit" to submit your question.



We normally respond  within 24 hours or less. (Weekdays Mo-Fr) 

If you have not heard back from us after 48 hours, then please resubmit your question using a different email address
 and/or check your mailfilter. Please make sure this alternate email address does not have the same filter.







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