Install ODBC Driver

Arclab® Inbox2DB

The ODBC driver (MS Access Database Engine) required to operate the program is usually installed automatically during installation.
With newer versions no driver is installed if a suitable driver is already available on the system.

 

However, it can happen that the driver is no longer available after a system or Office update.
In this case, you can install the driver as described below.

 

Install ODBC Driver for *.accdb (MS Access)

There are various ways of doing this, depending on whether you want to install a specific driver version. Choose the solution depending on whether you want to use a certain driver version. If this is not the case, simply use solution A (run the setup for Inbox2DB again).

Close all programs before going any further (!)

 

error_outline Solution A: Install Inbox2DB again

Select the option to install the ODBC driver "Microsoft Access Database Engine" in the setup.
This will install and repair the Microsoft Access Database Engine 2010 automatically.
It is not necessary to uninstall the program before.

 

error_outline Solution B: Install MS Access Database Engine 2010

Download Microsoft Access Database Engine 2010:
https://www.microsoft.com/en-us/download/details.aspx?id=13255

Download and install the 32 bit version:
"AccessDatabaseEngine.exe" - don't download the x64 version!
If you cannot install because there is a 64bit component blocking, open a command prompt and run the installation using:
"AccessDatabaseEngine.exe /quiet"

 

error_outline Solution C: Install MS Access Database Engine 2016

Download Microsoft Access Database Engine 2016
https://www.microsoft.com/en-us/download/details.aspx?id=54920

Download and install the 32 bit version:
"AccessDatabaseEngine.exe" - don't download the x64 version!
If you cannot install because there is a 64bit component blocking, open a command prompt and run the installation using:
"AccessDatabaseEngine.exe /quiet"


error_outline Solution D: Repair MS Office 365 (32bit)

If you have installed Microsoft Office 365 32bit(!):
Go to the "Apps" in the windows system settings and "Repair" the Office installation.
If this does not work, use solution A, B or C instead.